IDEAL FOR
Maintenance Services
- Lifts /Elevators
- Air Conditioning
- Building
- Exteriors
- Computers
- Repair Service Centers
Housekeeping Services
- Cleaning
- Pest Control
- Security
EASY SERVICE
easy Service is a complete end-to-end service management solution that manages customer calls, service schedules, repairs, invoicing and inventory reporting. The solution is ideal for service companies in HVAC, Lift Maintenance, Pest Control, Repair workshops, and Cleaning Services.
easy Service can take care of your customers right from telemarketing to annual maintenance contracts. From taking incoming calls, to scheduling daily service-dispatches, easy Service will give you more time to expand your business. You will wonder how you managed without it.
easy Service is a new generation Windows compatible software with advance features available in multi-user versions to suit individual organizations. easy Service can be interfaced with telephony devices (IVRS) to provide automated customer services and powerful internal call reporting system with a normal telephone line and modem. We provide a turnkey solution with hardware, software and training.
Features
- Single Screen Customer Record
- User-Friendly Job Planning Schedule Module
- Quick Job Card Reporting against Job Dispatch
- Tracking Customer Life-cycle
- Built-in Popup Alert For Contract Renewal
- Built-in Popup Alert For Services/Calls
- Automatic generation of Job Invoice from Job Card
- Automatic Scheduling of Contract Invoices at regular intervals
- Tight Integration of Stores with Service Module for stock tracking
- Contract Viability Analysis
- Wide Variety of Sales Register Formats
- Interfacing with Telephony Systems (IVRS) and SMS.
- Scalable to grow with your needs
- Comprehensive User Manual
